Consultancy

"Captured our brief perfectly, a really great experience" Jen Smith, Head of Diversity, BFI

 
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As public services in the UK are under threat, so too are public spaces; the spaces where anyone can go, feel welcome, meet others and spend time.

 
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Galleries, museums, cinemas, art centres, theatres and libraries should be leading the way on inclusion and access to support a healthy thriving community and culture.

We want to help this to be the case. 

Need a bespoke consultancy for your venue or organisation? We have over 30 years’ experience of working with funders, local authorities, venues, schools and colleges, arts companies and cinemas to help you make the creative case for diversity. Call us!

How we can help

Customer Service Training

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A hands-on, interactive session for front of house, box office, marketing and programming personnel.

We’ll provide practical advice on simple adaptations and customer service tips to ensure learning disabled audience members feel at ease and supported in your venue. 

We can help you to research, reach and retain a local learning disabled audience.

“It has made me think differently about how people will experience the BFI. Really good session, especially the group of trainers who made it relaxed and informal.”

— BFI Southbank Staff Member

Venue Walkthrough Video

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Help people with learning disabilities, autism and additional needs feel more confident to come to your venue with a high quality venue walk-through video [see example].

This important access tool will highlight the supportive, welcoming environment at your venue and give audiences an insight into what to expect when they arrive.

Secret Shopper Venue Audit

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How does a learning disabled visitor experience your venue? Understand the needs and issues of audiences with a Secret Shopper Audit. 

We support a learning disabled artist to choose from your programme and undertake the full ticket to seat process.

Full written report supplied.

“I felt like I learned so much, a lot to think about and brought accessibility to the front of my mind. “

-Phoenix Arts Centre Staff member

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Creative Minds, the national arts and learning disability network 

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Since 2012 Creative Minds has operated as an informal sector support network for learning disabled artists and the companies that support them. Five sold-out national conferences and regional hubs throughout England were held that promoted the need for greater inclusion of learning disabled arts within the national cultural sector.

 
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The network has continued to meet regularly, keeping conversations, news and skill-sharing going, opening up greater opportunities for national impact. There are currently 52 of the leading learning disability arts companies in the network.

To find out more or to sign up to the Creative Minds newsletter please contact gareth.evans@carousel.org.uk

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